Sewage Backup Restoration

Serving our local community sewage backup restoration since 1997

Call 24/7 for emergency service. On our way in 60 minutes or less.

Sewage Backup

Sewage Backup Sources

  • Broken Pipes
  • Clogged Drains
  • Damaged Sewer Line
  • Foundation Crack
  • Heavy Rain
  • Man-made Disaster
  • Natural Disaster
  • Sump Pump Backup
  • Tree Roots
Sewage Backup Restoration
Call HCR for 24/7 emergency service.

As licensed sewage backup professionals, we know the importance of quick recovery

⭐⭐⭐⭐⭐5/5 based on our client reviews

Finding sewage collecting where it is not supposed to can create a real issue in your home.

If you are currently experiencing sewage backup in your home, here is a list of things for you to do immediately from finding unwanted sewage, making an insurance claim if necessary, to getting expert service done right.

Sewage Backup Restoration
Water Cleanup
Frozen Burst Pipe

Locate The Sewage Backup Damage Source

So you noticed a clogged drain, experienced heavy rain, or had a sump pump backup in your home? We will want to move quickly as possible to limit the severity of any damage to the surrounding area. Do your best to follow the sewage backup and figure out where the source originated from. Do not allow your skin to touch the category three black water contaminates.

Turn Off Your Water Supply

Depending on the source of the sewage damage there are a few things to check. If your toilet is clogged, the drain pipe is cracked, or the sump pump is backed up, find your water supply line and turn the valve off. In case you find a leaky pipe you can patch it, pipe tape it, or use a plumber’s putty with a pipe clamp temporarily until you call a plumber. Turn off your main water supply if your pipe bursts and call a sewage cleanup company if your walls, floor, or fixtures are soaked in black water.

Sewage Backup Insurance Claims

More often than not, your homeowners insurance will cover residential sewage backup as long as it’s not by fault of your own. Go ahead and call your insurance agent if the damage is severe enough and let them know about the sewage damage and schedule an inspection to assess the losses. They will ask you if you have a sewage backup restoration company that you have called or give you a referral. Dealing with your insurance company through out the mitigation, cleanup, restoration, repair, and reconstruction process can be kind of a pain so make sure your restoration company can handle it for you.

Schedule Your Sewage Backup Assessment

Experiencing an emergency situation it is vital to address the problem at hand as soon as possible. Do not hesitate to call your local sewage backup experts. If the sewage damage is not that severe and you prefer not to use your insurance coverage, companies like HCR can always come to you and assess the damage and give you an estimate to help you determine if you want to make a claim. You will want to describe the following: Where the incident occurred. When the sewage source accident occurred. If you smell any odors. Damaged belongings. HCR or another expert can further address any questions based on your specific situation.

Stay In A Safe Environment

Once you have assessed the damage we advise that you stay clear of the damage.  For example, sewage backup or a sump pump backup will contain waterborne bacteria, airborne bacteria, or bacteria contamination. In many cases, for safety precautions, you will want to turn off the electricity in areas of your residence. In a situation where the sewage backup occurred a few days ago, you will want to move quickly as mold spores have begun to grow.

Document Your Sewage Damaged Property

It is very important that if you do decide to make a sewage backup insurance claim that you take pictures, videos, and notes of everything that has been damaged that is not salvageable. You can place all of the documented property into a digital folder and share this with your insurance agent.  This includes your personal belongings such as appliances, furniture, electronics, and clothing. You will also want to account for your residential elements like the walls, floors, and fixtures. If you are unable to assess what is salvageable, your sewage backup technicians will be able to assist you in all types of property loss.

Keep Your Point Of Contact Available For Updates

When you are working with your sewage backup technician it’s important to have a main point of contact available during the time the sewage backup cleanup process is in place. You can establish a time that is best to be contacted but make sure if you have a second point of contact that you make your expert aware just in case. The mitigation, cleanup, and restoration process is a 24/7 procedure. So it is important that if there are updates about your residence, an estimate, or claim that you can be available to discuss steps further.

Check With Your Agent For Coverage Details

After the property has been assessed, an estimate has been given, and your agent and sewage backup technician have began communication. You are free to go about your regular schedule. Along the way, your sewage backup expert will guide you in terms of salvageable belongings, conditions, the day by day process, the proper equipment, and necessary resources to get your residence back to pre-loss. Sometimes it can be a headache to get ahold of your agent about your coverage so make sure to ask your sewage backup expert for help here.

Ensure All Drying Equipment Is Running 24/7

One of the most crucial elements during the entire process is mitigation. The air movers and dehumidifiers speed up the drying process and you want to circulate as much air volume as possible. HCR knows exactly where to set up the equipment so that it creates crosscurrents through out sewage damaged areas. It may be tempting to unplug the equipment but allowing the areas to dry, it will save time to move into the cleanup and sanitization process.

Specialized Cleanup & Sanitization

As everything is thoroughly dry, the sludge and the black water have been removed. HCR will begin the cleanup procedure. We sanitize every single surface and porous material with proper techniques and antimicrobial products. We thoroughly remove bacteria, airborne, and material contaminations. Then, air scrubbers restore a fresh atmosphere, and any belongings that have not been contaminated by category three blackwater are cleaned of microbes and restored new.

Restoration and Reconstruction

Now it’s time to repair and rebuild. Parts of your drain pipes, walls, or floor have been stripped from the sewage backup damage. It’s time to finish the job and restore your property to it’s original condition. From minor jobs to large projects you may want to do it yourself, but we recommend letting us step in. As your local experts, we partner with many of the local material companies and with better prices for us means better prices for you. Save the time, money, and headache by choosing HCR.

Sewage Backup Pre-Loss Conditions

Deep breathe in, deep breathe out. Finally, it’s been a few days, a week, or maybe a little more depending on the sewage backup severity. BUT, you finally have your healthy home back in a magical environment you can call your own. No mess, no headache, not even a single concern. All because you chose the right professionals to handle what they know best. Pat yourself on the back for making the right choice and feel free to gloat (refer) your property restoration team.

Our Sewage Backup Restoration Services
in Southeastern, WI

The best sewage backup restoration services are extensive. Neither two sewage backup cases are alike,
and you deserve a team that can address all your concerns with premier expertise.

Fortunately, we’re here to provide a variety of sewage backup restoration services for Southeastern Wisconsin clients,
including the following:

Emergency Services

  • Rapid Response Mobilization
  • Sewage Backup Damage Assessment
  • Leak Detection (burst pipes & plumbing leaks)
  • Moisture Mapping
  • Structural Stabilization
  • Emergency Board Up
  • Water Extraction & Drying
  • Residential Water Restoration
  • Commercial Water Restoration
  • Basement Sewage Cleanup
  • Sewage Cleanup for Crawl Spaces
  • Overflowing Appliances Sewage Cleanup 
  • Biohazard Cleanup
  • Sewage Sludge Removal
  • Black Water Removal
  • Applied Structural Drying: Flooring & Fixtures

Personal Property Cleanout

  • HCR will document your space experiencing flood damage in our industry-leading insurance claim estimating software called Xactimate.
  • Clean and move out your property’s water-damaged belongings, including everything from furniture, appliances, carpet, padding, upholstery, drapes, bedding, clothing, and more.
  • Our experts provide professional cleaning for all your appliances.
  • We clean every space from shelving, bookshelves, light fixtures, and furnishings.
  • Move out and either recycle or dispose of all property contents that are not salvageable.

Restoration & Reconstruction

  • Sanitization and Disinfection
  • Odor Removal
  • Carpet and Padding Removal and Replacement
  • Baseboard and Trim Removal and Replacement
  • Fixture Removal and Replacement
  • Damaged Wood Floors Removal and Replacement
  • Drywall Repair and Restoration
  • Structural Repair and Restoration
  • Complete Water Damage Restoration
  • Mold Removal and Remediation
  • Final wipe down ready for use

Client Reviews

Don’t Just Take Our Word For It…

⭐⭐⭐⭐⭐5/5 based on our client reviews

Highly recommend HCR to anyone in need of restoration!

I had a bad sewer backup in my basement caused by roots in my sewer pipe which flooded my whole basement with about 3″ of sewage and water. We called HCR and I was completely satisfied with the job that Harrison’s did at my home.

Tom L.

Harrison's goes the extra mile for you

After a late-night plumbing issue. Mike came and immediately addressed the issue. He continued to be extremely helpful through the cleanup, insurance claim, and restoration process. Mike is very knowledgeable and reliable.

Amanda K.

Quality work was top notch

Michael (the owner) was great to work with. Over 20 years of experience in the industry and uses state-of-the-art drying equipment. He took care of us after a bad storm and a sump pump issue caused basement flooding. Michael worked directly with the insurance company which was not easy to deal with. I highly recommend Harrison’s for your restoration needs.

Warren L.

Sewage Backup Emergency Service

If you are currently experiencing a sewage backup, consider it an emergency. The water source leaking from your sewage drains, sump pump, or toilet contains viruses, bacteria, and other microbes. These can cause serious illness and create larger problems the longer it stays. Harrison’s will give you a free assessment and help you determine the best protocol to bring your property back to pre-loss conditions.

Call HCR to assess the damage
and get an estimate.

What Makes Harrison’s Cleanup & Restoration Unique

25+ Years of Combined Restoration Experience

Licensed, Insured, IICRC Certified

Industries State-of-the-Art Equipment

Local Award Winning Service

5 Star Service Based on Client Reviews

Insurance Agents Preferred Partner

Other Services


If you are facing another type of situation or disaster, see which home services HCR can help you with.



Is your business experiencing another accident or catastrophic incident? HCR may be able to help clean it up.



Looking to just rent some equipment for a few days or more? HCR has state-of-the-art equipment for your needs.


Get Your Sewage Backup Restoration Scheduled Today

Our restoration team is ready to take on any project for your home, business, or organization. You need to act quick and we can handle any size disaster. Need an estimate or have a question about a situation or our service?

Contact us today for a FREE quote!


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